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Case Study
Booking & Ticketing App
Twinflame
3 Min Read

A Modern Booking & Ticketing App for Providers, Performers & Event Hosts

Booking & Ticketing Platform enables performers, artists, and service providers to manage bookings, sell tickets, get verified, receive payouts, and run their business from a single platform. With multi-profile switching, secure escrow payments, and QR-based ticket validation, Booking & Ticketing Platform creates a seamless ecosystem for both providers and users.

industry
Events
Services
Mobile App Development, Backend Development, Product Architecture, UX Consultation

Introduction

Service providers often rely on scattered tools—social media for promotion, spreadsheets for bookings, and separate payment apps for transactions. This fragmentation leads to missed opportunities, low trust, and operational inefficiencies.
The client envisioned a single platform where:

  • Providers can showcase verified profiles
  • Users can book services or buy event tickets
  • Hosts can manage events, attendees & payouts
  • Providers can switch between multiple profiles
  • Payments, refunds & ticket validations happen seamlessly

The Challenge

Building Booking & Ticketing Platform required solving several deep product and technical challenges:

  • A broken and tightly-coupled legacy codebase causing frequent crashes
  • No modular structure, making every small change risky
  • Multiple user roles requiring profile switching
  • Secure escrow-based payments and automated payouts
  • Live ticket validation via QR scanning
  • Diverse service types with package creation & provider verification

Our Approach

We built the Booking & Ticketing Platform as a structured, scalable mobile platform designed for both providers and consumers.

Modular Multi-Profile System

Users can create multiple profiles—provider or consumer—and switch instantly, just like Instagram.

Provider Verification & Profile Setup

End-to-end onboarding with identity checks, service packaging, location tagging, and availability setup.

Payments & Escrow Handling

Stripe-based workflows for holds, payouts, refunds & secure transactions.

Event Ticketing Ecosystem

Hosts can create events, sell tickets, manage attendees & validate entry via QR scans.

Codebase Refactoring for Stability

Introduced modular architecture, state management, cleaner APIs & CI/CD for a robust app foundation.

Inner Image

Build High-Growth Mobile Platforms with 7Span

From booking apps to multi-profile systems and ticketing platforms, we engineer mobile products that scale with your vision.

Mega Menu (1)

The new version of Booking & Ticketing Platform feels sturdy, clean, and reliable. The improvements in stability, profile handling, and bookings helped us move closer to launch. 7Span understood the product deeply and executed with discipline.

Client Team

The Impact

+42%

Increase in Revenue Opportunities

+58%

Growth in Provider Trust & Engagement

35%

Faster Booking Conversions

2.3x

Faster Development Velocity

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

India (HQ)

201, iSquare Corporate Park, Science City Road, Ahmedabad-380060, Gujarat, India

Canada

24 Merlot Court, Timberlea, NS B3T 0C2, Canada

For Sales

[email protected]

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