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Case Study
3 Min Read
ITRIS

A Secure Platform for Enterprise User & Request Management

We built ITRIS, a robust system enabling companies and stakeholders to register users, authenticate securely, initiate structured requests, and unify workflows through an admin-controlled backend integrated with Oracle systems.

Industry
Banking & Finance
Services
Enterprise Development, Backend Engineering, Authentication, System Integration

Introduction

The client needed a secure and organized way to manage users and initiate business-related requests within their enterprise ecosystem. Their previous process lacked structure, visibility, and proper access controls, resulting in delays and manual effort.

They required a platform where:

  • Company users and stakeholders (e.g., HO/BR) could initiate structured requests
  • Admins could manage user onboarding and handle incoming workflows
  • Authentication ensured that only authorized users accessed the system
  • All request data remained centralized and trackable

The Challenge

  • Unclear legacy codebase and partially developed modules
  • Oracle backend with unfamiliar structures and minimal documentation
  • Lack of clarity on completed vs. pending features
  • Complex existing business logic embedded in Oracle procedures
  • Need for secure role-based access and consistent data flow

Our Approach

Role-Based User Registration & Authentication

Built secure onboarding with controlled access for different user types.

Request Initiation Workflow

Enabled HO/BR representatives to initiate and track structured requests.

Admin Portal for Centralized Oversight

Created a backend interface to store, manage, and review incoming requests.

Oracle-Integrated Backend

Ensured clean communication between the frontend and Oracle procedures.

Modular Delivery Strategy

Split the project into smaller modules for clarity, speed, and reliable execution.

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The Impact

+54%

Streamlined workflows significantly reduced request turnaround time.

+68% 

Better visibility and access control improved operational accuracy.

2.3×

Enhanced admin oversight led to more efficient request reviews.

100%

Role-based authentication ensured fully protected user operations.

Group

Engineering clarity where others add complexity. We help businesses build, modernize, and scale with the right technology. Whatever your challenge, stage, or vision, we make IT possible.

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