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Case Study
ITRIS
Crystal
3 Min Read

A Secure Platform for Enterprise User & Request Management

We built ITRIS, a robust system enabling companies and stakeholders to register users, authenticate securely, initiate structured requests, and unify workflows through an admin-controlled backend integrated with Oracle systems.

industry
Banking & Finance
Services
Enterprise Development, Backend Engineering, Authentication, System Integration

Introduction

The client needed a secure and organized way to manage users and initiate business-related requests within their enterprise ecosystem. Their previous process lacked structure, visibility, and proper access controls, resulting in delays and manual effort.

They required a platform where:

  • Company users and stakeholders (e.g., HO/BR) could initiate structured requests
  • Admins could manage user onboarding and handle incoming workflows
  • Authentication ensured that only authorized users accessed the system
  • All request data remained centralized and trackable

The Challenge

  • Unclear legacy codebase and partially developed modules
  • Oracle backend with unfamiliar structures and minimal documentation
  • Lack of clarity on completed vs. pending features
  • Complex existing business logic embedded in Oracle procedures
  • Need for secure role-based access and consistent data flow

Our Approach

Role-Based User Registration & Authentication

Built secure onboarding with controlled access for different user types.

Request Initiation Workflow

Enabled HO/BR representatives to initiate and track structured requests.

Admin Portal for Centralized Oversight

Created a backend interface to store, manage, and review incoming requests.

Oracle-Integrated Backend

Ensured clean communication between the frontend and Oracle procedures.

Modular Delivery Strategy

Split the project into smaller modules for clarity, speed, and reliable execution.

Build secure, enterprise-grade workflow systems with confidence.

From user authentication to complex request engines, 7Span helps businesses streamline operations with scalable, high-performance platforms.

The Impact

+54%

Streamlined workflows significantly reduced request turnaround time.

+68% 

Better visibility and access control improved operational accuracy.

2.3×

Enhanced admin oversight led to more efficient request reviews.

100%

Role-based authentication ensured fully protected user operations.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

Save up to 30% on your salaries &

developmental costs.

India (HQ)

201, iSquare Corporate Park, Science City Road, Ahmedabad-380060, Gujarat, India

Canada

24 Merlot Court, Timberlea, NS B3T 0C2, Canada

For Sales

[email protected]

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