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Case Study
Red Panda Leads
Crystal
3 min read

A Scalable Lead Distribution Engine Built For High-Volume Real Estate Wholesalers

We built Red Panda Leads, a lead marketplace powered by Directus, delivering real-time ingestion, enrichment, and distribution of leads from multiple campaigns. Leads are assigned automatically via round-robin rules, validated for accuracy, and synced across organizations through a robust credit, Stripe billing, and notification system.

industry
Real Estate & Construction
Services
Product Architecture, Backend Development, SaaS Enablement, Lead Distribution Engine, Directus Flows, Stripe Integration

Introduction

Red Panda needed a centralized system to manage, enrich, and distribute thousands of real estate leads generated from multiple campaigns and providers. The existing setup lacked automation and visibility, making it difficult to:

  • Assign leads fairly across wholesalers

  • Prevent duplicates or misrouted assignments

  • Manage credits, purchases, and quotas

  • Trigger workflows in Zapier and email notifications

  • Maintain proper access controls across multiple organizations

They needed a scalable SaaS-ready backend with strict permissions, an automated rules engine, and reliable webhook processing to power a real estate lead marketplace.

The Challenge

The platform had to support multiple campaigns, providers, organizations, and scopes, all operating simultaneously. Key challenges included:

  • Distributing leads fairly via round-robin logic across different scopes

  • Enforcing daily limits, quotas, and validation rules before assignment

  • Ensuring Zapier workflows and external webhooks always fire correctly

  • Preventing duplicates with idempotent ingestion logic

  • Handling rapid changes in campaign structure without breaking flows

  • Maintaining role-based access isolation inside Directus

Red Panda Logo

Our Approach

We engineered Red Panda Leads as a no-code/low-code scalable engine built on Directus.

Lead Marketplace Architecture

Centralized Collections for leads, campaigns, organizations, credits, transactions, scopes, events, and more.

Automated Lead Distribution Engine

A hybrid Flow + custom hook engine assigns leads based on rules for scope, geography, credits, and round-robin priority.

Stripe-Powered Credits System

Checkout sessions, credit packs, auto-recharge, and invoices managed via Stripe webhooks.

Real-Time Notifications via SendGrid

Dynamic templates for assignment alerts, credit alerts, admin notifications, and provider communication.

Permission-Safe Multitenancy

Strict Directus role-based access ensures each organization sees ONLY its own data.

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The Impact

+65%

Faster lead assignment, automated ingestion, and distribution replaced manual routing across campaigns.

90%

Reduction in manual errors, idempotent webhooks + validations ensured only verified leads were assigned.

3x

Increase in flows + hooks enabled parallel processing across multiple campaigns.

99%

Delivery reliability with sendGrid + retry queues ensured notifications and Zapier triggers never failed silently.

Making IT Possible

Making IT Possible

Making IT Possible

Making IT Possible

Making IT Possible

Making IT Possible

India (HQ)

201, iSquare Corporate Park, Science City Road, Ahmedabad-380060, Gujarat, India

Canada

24 Merlot Court, Timberlea, NS B3T 0C2, Canada

For Sales

[email protected]

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