Unifying Every Telecom Retail Touchpoint Into A Connected, Data-Driven, And Scalable Pos Experience
We developed Unified POS, a next-generation retail solution that consolidates telecom reseller operations into one interface. From SIM sales to mobile money and voucher generation, it empowers retailers to close sales faster, cross-sell effectively, and ensure continuity across all levels.
Introduction
Telecom operators and distributors needed a unified way to manage complex retail operations. Existing systems were fragmented, requiring resellers to juggle multiple tools for SIM swaps, voucher sales, and mobile money. This created inefficiencies and slowed sales closures.
Unified POS was built to:
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Consolidate telecom transactions (SIM sales, swaps, mobile money, vouchers)
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Empower retailers with faster workflows and cross-selling tools
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Ensure business continuity even in diverse retail environments
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Reduce time-to-market for new telecom services and campaigns
The Challenge
Creating a unified platform for telecom retail on a global scale.
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Fragmented workflows requiring multiple systems for basic transactions
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Slow time-to-market for new services and campaigns
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Limited reseller engagement due to complex tools
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Need for resilience to ensure continuity across varied retail conditions
Our Approach
7Span engineered Unified POS as an enterprise-grade retail solution with scalability, usability, and resilience in focus.
1. Retail Transaction Consolidation
Integrated SIM sales, swaps, voucher generation, mobile money, and balance transfers into one POS.
2. Cross-Selling Enablement
Streamlined workflows that suggest related products/services at checkout.
3. Self-Service & Help
Added account self-services and access to online help directly within POS.
4. Omnichannel Continuity
Ensured seamless operation across physical and digital retail channels.
5. Scalable Infrastructure
Built using ReactJS, Spring Boot, MariaDB, and AWS for enterprise reliability.
With Unified POS, we’ve transformed how telecom resellers operate worldwide. 7Span’s engineering expertise made it possible to unify complex workflows into one seamless solution.
The Impact
Unified POS empowered telecom operators to modernize their reseller networks, delivering faster sales, simpler operations, and better customer experiences.
50%
faster transaction closures with unified workflows
30%
Reduced reseller training time thanks to simplified POS UI.
20%
Improved cross-sell rates through integrated product suggestions.
Adopted
globally by MNOs as a benchmark telecom POS system
Making IT Possible
Making IT Possible
Making IT Possible
Making IT Possible
Making IT Possible
Making IT Possible
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