Unifying Every Telecom Retail Touchpoint Into A Connected, Data-Driven, And Scalable Pos Experience

We developed Unified POS, a next-generation retail solution that consolidates telecom reseller operations into one interface. From SIM sales to mobile money and voucher generation, it empowers retailers to close sales faster, cross-sell effectively, and ensure continuity across all levels.

industry

Telecommunications

Services

Enterprise Software Development, POS Engineering, Mobile Money Integration, UI/UX Design

Introduction

Telecom operators and distributors needed a unified way to manage complex retail operations. Existing systems were fragmented, requiring resellers to juggle multiple tools for SIM swaps, voucher sales, and mobile money. This created inefficiencies and slowed sales closures.

Unified POS was built to:

Consolidate telecom transactions (SIM sales, swaps, mobile money, vouchers)
Empower retailers with faster workflows and cross-selling tools
Ensure business continuity even in diverse retail environments
Reduce time-to-market for new telecom services and campaigns

The Challenge

Creating a unified platform for telecom retail on a global scale.

Fragmented workflows requiring multiple systems for basic transactions
Slow time-to-market for new services and campaigns
Limited reseller engagement due to complex tools
Need for resilience to ensure continuity across varied retail conditions

Our Approach

7Span engineered Unified POS as an enterprise-grade retail solution with scalability, usability, and resilience in focus.

1. Retail Transaction Consolidation

Integrated SIM sales, swaps, voucher generation, mobile money, and balance transfers into one POS.

2. Cross-Selling Enablement

Streamlined workflows that suggest related products/services at checkout.

3. Self-Service & Help

Added account self-services and access to online help directly within POS.

4. Omnichannel Continuity

Ensured seamless operation across physical and digital retail channels.

5. Scalable Infrastructure

Built using ReactJS, Spring Boot, MariaDB, and AWS for enterprise reliability.

Modernize Telecom Retail With Unified POS

From SIM sales to mobile money, 7Span builds enterprise platforms that streamline telecom operations globally.

With Unified POS, we’ve transformed how telecom resellers operate worldwide. 7Span’s engineering expertise made it possible to unify complex workflows into one seamless solution.

Seamless Distribution Systems Team/

The Impact

Unified POS empowered telecom operators to modernize their reseller networks, delivering faster sales, simpler operations, and better customer experiences.

50%

faster transaction closures with unified workflows

30%

Reduced reseller training time thanks to simplified POS UI.

20%

Improved cross-sell rates through integrated product suggestions.

Adopted

globally by MNOs as a benchmark telecom POS system

Making IT Possible